PRIVACY
POLICY

2.1 — Personal Data You Provide

• Full name
• Email address
• Phone number
• Billing and payment information
• Account login details
• Form submissions

2.2 — Automatically Collected Data

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking technologies

We use your information to:

• Provide and maintain our services
• Process transactions and deliver products
• Communicate with you (support, updates, marketing)
• Improve our website and user experience
• Comply with legal obligations

We process your personal data based on the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

If you make a purchase through our website, payments are processed securely via third-party payment processors. We do not store your full card details.

Payment Providers

These providers comply with their own privacy policies and PCI-DSS security standards. We only receive:

• Payment confirmation
• Transaction ID
• Basic billing details

We use analytics tools to understand how users interact with our website and to improve performance. This may include Google Analytics.

Data Collected by Analytics

• IP address
• Device and browser information
• Pages visited and user behavior

We may share your data with:

• Service providers (hosting, analytics, payment processors)
• Legal authorities if required by law
• Business partners where necessary to provide services

All third parties are contractually required to protect your data.

Your information may be transferred and stored outside your country, including in jurisdictions that may not have equivalent data protection laws. We ensure that appropriate safeguards are in place for all international transfers.

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Under GDPR and POPIA, you have the following rights:

We use cookies to:

• Enhance user experience
• Analyze website traffic
• Personalize content

You can manage or disable cookies through your browser settings at any time.

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or theft
• Alteration or disclosure

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policy of every website you visit.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

In accordance with POPIA, our designated Information Officer is: